Best western front desk checklist

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Best western front desk checklist

Find jobs Company reviews Find salaries. Upload your resume. Sign in. Review this company. Job Title. Ratings by category. Sort by. Helpfulness Rating Date. English Any. Found 77 reviews matching the search. If you are looking for something where you talk to people everyday, this is the place for you.

You get to know most guest that stay weekly. Management is not good, stay one thing then do another thing. Will lie right to your face. Was this review helpful? Yes No. Share Tweet. Copy link. The guests and most other staff made going to work and doing the job enjoyable. The owner is terrible to work for and the staff turnover is terribly high.

Do not leave another job to work here. The staff at this hotel when I was working there were amazing. They are hardworking, but also know how to have fun at the same time. The management was very knowledgeable, and professional, while also being friendly and caring to all staff. However, the hotel itself is not very busy, which means you better be prepared for some downtime. John, BC - 19 January Pretty sure management is running company into the ground.

Nothing works and have to constantly make excuses.

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Website always says closed. Pool never works. Customers constantly over charged. Free breakfast and free laundry is a lie. Constantly under attack for things out of your control.

Collectors calling wanting money. Multiple Employees shorted hours. Constant changing of shifts. Extremely interesting and fun place to work. Front desk was very interesting. Always different challenges and meeting new people from around the world was a very great experience. We had different types of conventions or weddings and banquets in which I would be involved in organizing.New Uniform Policy Uniformed staff reassures guests of a level of caring, professionalism, and comfort.

When encountering hotel staff, guests expect that it will be easy to tell that the person approaching is a representative of the hotel. See page 15 for Best Western Uniform Standards. Long Sleeve Sizes: 22, 24 extra charge White Superior Uniform Group w w w.

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Specify Alteration Style and desired inseam in full inches. Comfort Fiber Three button front, princess lines, two lower pockets, unlined. Dry clean or home launder.

Sizes:22, 24 extra charge Dark Navy Sizes:extra charge Tan shown Comfort Fiber Side seam pockets, front and back darts, side-back elastic, belt loops, center back zipper, fully lined. Comfort Fiber Single breasted, NEW stretch armhole construction, two lower flapped besom pockets, one upper welt pocket, one inside pocket, fully lined.

Dry clean only. Sizes:22, 24 extra charge Tan Even Waist Sizes:extra charge Tan Poly Yarn-Dyed Button front closure, contrast lapel, two lower pockets, key holder pocket inside right pocket. Medium Blue Sizes:26, 28 extra charge. Sizes:22, 24 at extra charge White Unfinished length. Sold 12 each per style. One Size. One Size White All hotel staff with guest contact including executive management, front desk, housekeeping, laundry, kitchen, front of the house, restaurant, maintenance, security, bell, valet, concierge, etc.

Tee shirts, tank tops, denim, i. The Maritz research found that name tags are a Cost of Entry item. Uniforms are Satisfiers future Cost of Entry items. Most competitors have endorsed uniform suppliers from whom their franchisees must buy their uniforms.

There are usually allowances for local flair. X Employees may not smoke or chew gum or tobacco while on duty. X Footwear must be clean, in good repair, and appropriate for a business environment.

best western front desk checklist

X Attire may tastefully reflect local character. For example, an exception may be considered for blue jeans in a property with a rustic theme. At the discretion of property management, more stringent rules regarding apparel and appearance may be adopted at individual properties, e.

Daily Task list sample for Front Office Assistants - Night Shift

Uniformed staff reassures guests of a level of caring, professionalism, and comfort. When approached by hotel staff, guests want to be reassured that the person approaching is truly a representative of the hotel.

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July 1, — full enforcement of the policy - 60 point deduction on the Brand Standards report, points double on following assessment for continued non-compliance.Find jobs Company reviews Find salaries. Upload your resume. Sign in. Review this company. Job Title. Ratings by category. Sort by. Helpfulness Rating Date. English Any. Found 7 reviews matching the search. Was this review helpful? Yes No.

Share Tweet. Copy link. Very nice and understandable questions. I worked here under contract for a couple months and really enjoyed my time. Would recommend to anyone who is looking for a nice place to work. Yes No 1. Rate your recent company. Even in the bad situation fellow team mates and co-workers encourage to work. See more Best Western reviews. Claimed Profile. Want to know more about working here? Ask a question about working or interviewing at Best Western.

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best western front desk checklist

Ask a Question. Overall rating.Displayed here are Job Ads that match your query. SimplyHired may be compensated by these employers, helping keep SimplyHired free for jobseekers. SimplyHired ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on SimplyHired.

For more information, see the SimplyHired Privacy Policy. At TWH, we fly the best flags, build the best hotels and employ the best people. We build and manage only the best brands. Takes guest messages with accuracy. As a front desk agent, you could be responsible for checking guests in or out of our hotel and helping them be comfortable and relaxed during their stay. Please add the correct salary information in the original job posting.

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best western front desk checklist

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15 Ways to Become the Best Front Office Manager | Ep. #169

Contact Us. United States. United States Canada. Keywords Location. Search Jobs. List View. Date Added Anytime 24 hours 7 days 14 days 30 days. Sort by Relevance Date. Apply Filters. Front Desk Agent. Front Desk Agent - Best Western. Hotel Front Desk Agent. Thank you for your interest in this job. Please use this form to submit any feedback you may have. I am a job seeker I posted this job.

Are we displaying an inaccurate salary? Cancel Send.Count Cash Float and take over cash from the evening shift.

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Familiarize yourself with all pending arrivals. Check incomplete traces and messages of the day. Control Room status dirty, clean, inspected and house count. Ensure clean Public Areas. Check social media guest comments and promptly respond. Print Rate variance report and check rate applied, statistical codes Market, Source etc. Guest Profiles Registration card complete. Room discrepancy report. Credit Card settlements checked, Batch closed and All Cash counted, closed and dropped. Control arrivals of the day, correspondence vs.

Rebate Travel Agent Commissions. Audit upcoming reservations of the week every Sunday. Since Setupmyhotel. See you around and happy Hoteliering. Front Office Housekeeping Food and Bev. Reports Front Office. Front Office Department Security Functions. Types of Cleaning Procedures in Hotel Housekeeping.

Principles of Cleaning in Housekeeping Department. Hotel Marketing Plan and Marketing Cycle. Newsletter Subscribe to our new interactive newsletter. Subscribe Now! We do not spam! Handling pending arrivals.Skip to Job PostingsSearch Close.

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Sign in. Advanced Job Search. Upload your resume - Let employers find you. Page 1 of jobs. Displayed here are Job Ads that match your query. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed.

For more information, see the Indeed Terms of Service. Front Desk Agent - Best Western.

Daily Task list sample for Front Office Assistants - Night Shift

Holiday Inn Express and Suites 3. Job Types: Full-time, Part-time.

best western front desk checklist

The Front Desk attendant is responsible to provide and promote a high level of guest service from reception at the front desk to guest checkout. Economos Properties 4. The hotel front desk agent is the first person to interact with guests, providing exceptional customer service. Front Desk Receptionist. Western Connecticut Health Network 3. Communicates with other departments to coordinate events and activities at the property.

Follow me at work! Hotel night audit.

Front Desk Clerk. Taking care of guest coming in to lobby. Guest Assistant. Greets, registers, and assigns rooms to guests. Front Desk Agent - Hilton Waco. Western International 3. Balances cash bag at open and closing of each shift. Provides a professional image at all times through appearance and dress. Front Desk Agent. Front Desk Night Auditor. Responsibilities include checking guests in and out, answering the phones, billing customers, cooking breakfast. My email:. You can change your consent settings at any time by unsubscribing or as detailed in our terms.Ensure cleanliness of the Lobby and Lounge, Inform housekeeping department in case any cleaning or dusting required.

Check No Shows from last night and as per policy charge retention. Check Registration Cards and update guest profiles on the system. Check early arrivals and charge early arrival charges if required. Check front office Email id and reply promptly from the back office. Check all due out guest balance, ensure folio are clear. Check that rooms are allocate if not report to a Manager.

Follow up on supporting documents with reservations. Modify Registration cards and update guest profile. Last follow up with PM shift. Since Setupmyhotel. See you around and happy Hoteliering. Front Office Housekeeping Food and Bev. Reports Front Office. Front Office Department Security Functions. Types of Cleaning Procedures in Hotel Housekeeping. Principles of Cleaning in Housekeeping Department. Hotel Marketing Plan and Marketing Cycle. Newsletter Subscribe to our new interactive newsletter.

Subscribe Now! We do not spam! Count and takeover Cash Float from the Night Shift. Check stationary and oversee the lobby area. Follow-up on all Due Out. Prepare the Afternoon Briefing. Check and reply all emails from Back Office. Handle all new and future reservations Back Office. Cross check all transactions and posting vs.


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